Bob Frank ’87CBA Doesn’t Need a Crystal Ball to See the Future

April 26, 2011

Can you imagine the day when CDs and DVDs will no longer exist? When there will be no such thing as owning a physical music or film library, and all forms of electronic entertainment will simply reside somewhere in the cyber clouds?

Bob Frank has not only imagined it, he’s already making it happen.

Frank is Co-Founder and President of Qello, a multi-platform digital broadcast syndication company that delivers high quality, streaming concert film and entertainment content across a variety of platforms. “We’re in the concert film and documentary business for the time being,” he said, “and we acquire the rights to broadcast them across various lanes of distribution beyond your cable box, such as the Web, mobile phones, gaming consoles and the new internet television. The Qello process is simple. Find it. Stream it.”

As an executive in the music and entertainment industry for many years, he began to realize that the influx of technology was rapidly changing the ways in which consumers were choosing to access these products. Wanting to get out in front of the new developments, Frank got together with some partners to form a company that they hope will let them ride the wave of technological innovation well into the future.

“Over the past five years I watched the physical sales of entertainment products continue to decrease, despite the industry’s attempts to fight it,” he said. “Technology was at the heart of these changes, and it was like a snowball rolling down a hill, gathering more and more momentum. It became apparent that this situation might be an opportunity for me to get involved with a venture where I was going to be a big part of the future. I connected with a few partners, raised private equity, licensed as much product as we could, built a good technology platform and took everything to market.”

Frank and his partners launched Qello a little over a year ago, and are excited about the success of their new initiative. One of their products, a documentary entitled “When You’re Strange” about the legendary group The Doors, was named “Best Long Form Music Video” at the 2011 Grammy Awards. He is also pleased with the way that the consuming public has begun to incorporate the company’s offerings into their buying patterns.

“We had the number 13 app at the iTunes store a few weeks ago,” he noted proudly. “It’s an application you can acquire on your mobile devices and then view just like you’re watching a movie on your phone. For the younger consumer, that’s the way they access entertainment, which means that besides being a part of the present, we’re poised to become part of the future as well. For me, seeing the wave start to move before it became reality was really cool.”

As a successful executive and entrepreneur, Frank is eager to describe where he believes that wave will be carrying the entertainment industry, and those of us who enjoy its products, in a few short years. He believes that just as vinyl record albums and movies on film are rapidly phasing out of existence, consumers will soon be able to store their music and movies in what he describes as a “personal locker”, which will not exist physically but will be a part of the “digital cloud”. He predicts that everyone will be able to stream their selections in high quality onto whatever they want at a time and place of their own choosing.

“If you want to watch a movie on your mobile device, you’ll acquire it on that mobile device but be able to watch it on multiple devices, such as your HDTV, your computer or your tablet. You’ll have a password that gives you access across multiple devices. You can watch the first 20 minutes of a movie on your phone, then go home and start watching it at minute 21 on your TV. And I guarantee that there will be other devices that we haven’t even thought of yet.”

Although he graduated nearly 24 years ago, this loyal alumnus has maintained his connection to the University in a variety of ways. He regularly accepts St. John’s students as interns and always gives resumes from St. John’s graduates seeking employment a second look. He credits the University with encouraging his own strong work ethic, and acknowledges that he has seen this characteristic in most of the other alumni with whom he’s come into contact.

“When I went to St. John’s it was a commuter school, and many of us had to work after class,” he recalled. “It’s not just a commuter school anymore, but many students still come from working class families and need to work to help pay their tuition. St. John’s has always taught the value of hard work, and that’s as true today as it was when I was a student. I’ve found that St. John’s graduates carry that work ethic over into their careers. I’m proud to say that I’ve never met a slacker from St. John’s.”

Looking further unto the future, Frank doesn’t see the demise of conventional movie theatres, even in the face of the onslaught of new entertainment technologies. “I can’t see the big screen going away,” he remarked, “because people will still pay for the experience of going out for the evening, and movies will always be a part of that. Going out to see a movie is a social experience, and I don’t think that’s something technology will ever replace. And that’s a good thing!”