Job Title
Gift Processing Assistant
Department
Advancement Services
Campus
Queens
Job Description
Reporting to the Director of Gift Administration, the Gift
Processing Assistant IV will be responsible for expert level gift
processing and data maintenance in SCT Banner.
Responsibilities include an expert understanding in updating
information as it relates to all constituents or
organizations. This person will be responsible for
researching gifts, following CASE guidelines and possess a
comprehensive understanding of all SCT Banner forms. The
Assistant IV will provide support in implementing new departmental
processes and assist in staff training. This individual must
be an experienced data entry specialist that is dedicated,
hardworking, motivated and detail oriented. Confidentiality
and trustworthiness are essential to the position.
Responsibilities
- Maintain and update biographical information with a high level
of accuracy. Including, but not limited to: name changes,
address changes, salutations, employment information updates,
telephone number changes, E-mail address updates, and the ability
to create new records or update existing records in the
database.
- Follow the policies and procedures in coding births, deaths,
and marriages.
- Set up Pledge information in Banner.
- Follow mail opening procedures, i.e. donor cards, check copies
when appropriate, file contributor cards and donation
correspondence.
- Update Banner electronically for high volume biographical
updates (Harris Script AZALOAD form).
- Utilize internet for phone, address, social security deceased
information look-up/verification.
- Process Phonathon lead sheets and set up mass pledges.
- Process credit card transaction on the credit card
online. Run Access reports and prove to bank totals.
- Intermediate knowledge of CASE guidelines for gift
acceptance.
- Train new employees on above procedures.
- Adjust to multiple and changing work demands.
- Take initiative to identify and implement alternative ways of
improving workflow.
- Analyze multiple problems and prioritize.
- Work independently on various projects.
Qualifications
- Minimum High School diploma required; Bachelor’s Degree in
Business Administration, Finance, or Accounting preferred.
- Highly proficient in Microsoft Office, especially Word,
including ability to create new mail/merge documents and edit
existing for field and layout updates.
- Proficient in the use of Microsoft Access and Excel, including
ability to create basic financial reports and spreadsheets to track
workflow.
- Possess a basic understanding of Development related finance
procedures.
- Possess strong problem solving and analytical skills.
- Excellent written and verbal communication skills.
- Ability to multi-task and strong attention to detail.
- Excellent problem solving and organizational skills.
- Prior data entry experience.
- Prior SCT Banner or similar management information system
experience preferred.
- Ability to work on projects individually or with co-workers
with minimum supervision.
- Comprehensive understanding researching biographical and
financial history, as it relates to entering constituent
gifts.
- Comprehensive knowledge of gift entering procedures including
gifts in kind, gifts with FMV and event donations.
- Comprehensive knowledge of Acknowledgement / receipt
process.
- Comprehensive knowledge of Matching Gift process.
- Comprehensive knowledge of Payroll deduction process.
- Comprehensive knowledge of gifts of securities.
- Comprehensive understanding of Registrar records research and
duplicate record resolution.
Salary
Salary commensurate with your qualifications, experience, and
contingent upon the departmental budget.
Submitting for this Position
Please send a cover letter and a resume to opportunities@stjohns.edu
and Reference Job 1051 in the subject line.