FAQs

What does the Office of Health Services provide?
Treatment for symptoms of the flu, colds, allergies, GI upset, minor abrasions and burns. Health counseling is also available, along with a wide variety of educational pamphlets that provide basic information on various health topics. The locations of local pharmacies and health care facilities can be obtained from this office.

A physician is available to see St. John’s University students exclusively Tuesday, Wednesday and Thursday afternoons during the semester — for illness or injury, not well care.

A registered dietician is also available to advise St. John’s University students. Please contact the office for more information.

Do you need an appointment?
Students who wish to see the physician or dietician must schedule an appointment by calling the Office of Health Services at (718) 990-6360 or coming to the office located on the first floor of DaSilva Hall in the Residence Village.

No appointment is necessary to receive treatment from the nurses in the Office of Health Services. Students are seen on a first come, first served basis, except in the case of an emergency.

Is there a charge?
There is no charge for any care received in the Office of Health Services. However, if a referral is made to an outside agency, the student will have to pay a fee to that agency and/or use his/her health insurance coverage.

What happens in an emergency on campus?
In an emergency on campus, if you cannot come to the Office of Health Services, have someone contact the Office of Public Safety, ext. 6281 or ext. 5252, or the Office of Health Services, ext. 6360. When the office is not open, contact the Office of Public Safety. They will be able to assist and contact an ambulance as necessary.

Who can be treated in the Office of Health Services?
Students, faculty, staff, administrators and visitors can all be treated in the Office of Health Services. However, they must be 18 years of age or older. Any individual has the right to refuse treatment.

Is treatment in the Office of Health Services confidential?
Yes. All information contained in documentation such as physicals, immunization records and medical histories as well as any services provided are confidential. Information is not given or sent to anyone unless the office has received your written authorization or a lawfully issued subpoena.

Does the University offer medical insurance?
Students not covered under a parent or guardian’s health insurance have the opportunity to purchase medical insurance at the beginning of each semester.

Applications are mailed directly to all students enrolled in St. John’s University.
Applications are also on the insurance company’s Web site: www.universityhealthplans.com

All students living in the residence halls or University housing and all international students must have health insurance.

Students who have questions about the insurance available through the University should contact Kerri Scianna at (718) 990-7592 or University Health Plans at 1(800) 437-6448.

Students who are covered under a parent or guardian’s insurance (including an HMO), are strongly advised to contact their insurance provider to familiarize themselves with that company’s procedures for obtaining health care while away from home or in an emergency

Obtaining Copies of Blank Health Forms/Completed Health Records
Copies of the required health forms for St. John’s University students can be obtained here. Click on “Student Services,” then “Health and Counseling Services,” then “Health Services Queens,” then “Health Forms.”

Students should make a copy of all completed documentation before submitting it to the Office of Health Services. Once health records are submitted to the office, students requiring a copy must provide written authorization and a $5 fee payable to St. John’s University for each copy requested. Students must allow adequate time for their request to be processed.

The Office of Health Services is located on the first floor of DaSilva Hall in the Residence Village.

Hours of Operation
Monday – Thursday: 8:30 a.m. – 5 p.m.
Friday: 8:30 a.m. – 3 p.m.
(when classes are in session)

Tel (718) 990-6360
Fax (718) 990-2368