St. John's News
Fostering Communities Online and Now at St. John’s, Craig Newmark of Craigslist Addresses University Students
February 07, 2008
Craig Newmark, founder of one of the world's most popular Web
sites, craigslist, spoke to over 150 students, faculty and
administrators in the Donovan Community Room, at St. John's
University Queens campus on February 7, 2008. The Learning
Communities program and College of
Professional Studies sponsored the event during which Newmark
spoke about what influenced him to launch the site and how
invaluable it is to building a sense of community.
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Newmark began his speech with the disclaimer that his success
came by accident, "I have no vision whatsoever and I'm not an
entrepreneur" he said. Growing up in Morristown, NJ, Newmark
admitted he wasn't the most social person and spent most of his
childhood living out what he called the "nerd stereotype." Being
left out led him to the Internet where he felt a sense of
inclusion. Moving to San Francisco, CA, after graduating from Case
Western Reserve University as a computer science major, he felt
that a sense of community was lacking and began to e-mail people he
knew about different events that were happening in the San
Francisco area. It was his search for a sense of community in a
major city that sparked the idea for the community-based Web site.
The e-mails he sent eventually turned into a Web site with 9.5
billion page views per month, craigslist.org.
His belief in a culture of trust and that all people are good is
what makes him certain that a user-generated Web site like
craigslist is what people need in order to successfully navigate
their life, "I help single moms find babysitters and people who
want to rent apartments find homes." He said craigslist was founded
on the belief that people truly want to help one another, and
craigslist is a platform that allows them to do so. These
altruistic beliefs not only represent the values of the Vincentian
mission, but those of St. John’s students themselves.
Currently in charge of customer service for the site, Newmark
has relinquished the position of Chief Executive Officer to Jim
Buckmaster. Buckmaster's expertise in Web site development made him
the ideal person to run the corporation. Newmark claimed he was
never successful at the role of being in charge and learned that
the best way to run the company was to find someone who would do a
better job than he could, "I've made some big mistakes in the past,
but I've definitely learned from them."
Newmark's love for community involvement was more important than
any monetary gain he could receive by selling the company or
allowing for invasive advertising like pop-ups or banner ads.
"Simple and fast" is his mantra, and he constantly has to turn down
offers to clutter the site with "useless graphics and fancy
interfaces" that would essentially slow the site down. When a
student asked Newmark how he sees the site changing in the future,
Newmark said he plans to add more cities and countries and create
an interface that allows the site to become more accessible on
mobile phones. "We're not interested in selling the site anytime
soon" Newmark promised. He said he owes all his success to the
users of the site who constantly give him feedback about what's
missing or needs to be changed. His hands-on approach to running
craigslist keeps him involved in all aspects of the site, from the
content to potential hackers, "The world is all about networking
and with my name on the site I take it personally.”
Newmark’s strong belief in the building of social communities is
indicative of St. John’s Learning Communities program. The Learning
Communities program, one of the sponsors of the event, is a vehicle
for students to engage with other students and faculty through
programs and events outside of the classroom. One of the major
goals of the program is to connect students with professionals in a
field that might be of interest to them.